babu88 bd Privacy Policy

1 Introduction and Applicability

babu88 bd operates an online gaming and sports betting platform for users in Bangladesh. This privacy policy ("Policy") describes how we collect, process, store, and protect the personal information of our members.

This policy applies to the babu88 bd website, mobile application, and all related digital services. By registering an account, making a deposit, or participating in any game using our services, you automatically agree to the terms of this policy. Reading our full Terms and Conditions will give you detailed information about the overall framework for using the platform.

We reserve the right to amend this policy at any time. Where applicable, we will make reasonable efforts to notify you before changes take effect. The last updated date will always be shown at the top of this page.

2 What Information We Collect

babu88 bd collects information from various sources. The types of information are detailed below:

2.1 Information Provided Directly

Information you provide at the time of account registration includes:

• Full name, date of birth, and gender
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Financial account details (bKash, Nagad, Rocket, Upay, or bank account)
• Correspondence address

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• Device type, operating system, and browser information
• IP address and connection location information
• Browsing activity on the site and page visit history
• Login and logout times and session duration
• Information obtained through cookies and similar tracking technologies

2.3 Transaction-Related Information

All financial information relating to your deposits, withdrawals, bonus claims, and gaming history is stored securely. This information is essential for account management and financial security.

3 Purpose of Using Information

babu88 bd processes your information for the specific purposes described below:

4 Information Protection and Security

babu88 bd gives the highest priority to the security of your information. We follow industry-standard technologies and processes:

4.1 Technical Safeguards

• All data transmission is secured using SSL (Secure Socket Layer) encryption
• Sensitive information (passwords, financial details) is stored using hashing and encryption
• Regular security audits and vulnerability assessments are conducted
• Two-factor authentication (OTP) is available

4.2 Organisational Safeguards

• Only authorised personnel can access personal information
• Data access is controlled on a need-to-know basis
• All staff receive training on the privacy policy

4.3 Response to Data Breaches

If a data breach occurs, babu88 bd will investigate promptly and notify affected users within a reasonable time.

5 Sharing Information with Third Parties

babu88 bd never sells your personal information for commercial purposes. However, limited information may be shared with third parties in certain specific circumstances:

5.1 Payment Processors

Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers to process deposits and withdrawals. These third parties operate under their own privacy policies.

5.2 Technology and Service Partners

We use trusted technology providers for platform operations, analytics, and security. These partners are given only the information necessary to perform their designated tasks.

5.3 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law. Where possible, we will attempt to notify you in advance.

5.4 Corporate Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity, but the protections under this policy will continue to apply.

6 Cookies and Tracking Technologies

babu88 bd uses cookies and similar technologies to improve the user experience and ensure platform functionality.

6.1 Types of Cookies

• Essential Cookies: Required for managing login sessions and security — these cannot be disabled.
• Functional Cookies: Remember your preferences, language, and settings.
• Analytics Cookies: Collect usage statistics to help improve the service.

6.2 Cookie Controls

Cookies other than essential ones can be disabled from your browser settings. However, doing so may limit some services.

7 Data Retention Period

babu88 bd does not retain any personal information longer than necessary. Retention periods are determined according to the following criteria:

• All information is retained while the account is active.
• Financial and identity-related information is retained for the applicable period after account closure to meet legal obligations.
• Logs and technical data are generally retained for 90 days up to a maximum of one year.
• Information related to fraud investigations may be retained until the investigation is concluded.

8 User Rights

You have the following rights over your personal information:

8.1 Right to Access

You may request to know what information is stored about you and how it is being used.

8.2 Right to Rectification

You may request correction of inaccurate or incomplete information stored in your account.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be deletable due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via live chat or email. We provide support in both Bengali and English, 24/7. For requests related to responsible gaming, follow the guidance in our Responsible Gaming section.

9 Minors and Age Verification

babu88 bd's services are intended only for persons aged 21 or above. We verify age at the time of account registration and do not knowingly collect information from minors.

If we become aware that information from a minor has been collected, we will promptly close that account and delete the relevant information. If you have any information regarding this, please notify us directly.

10 International Data Transfers

Our server infrastructure may be located in various countries. If your information is transferred to another country, the data protection laws of that country may differ from those of Bangladesh. In accordance with this policy, we ensure appropriate safeguards for any international transfer.

11 Policy Changes and Contact

This privacy policy is updated from time to time in line with changes to our services, new legal obligations, or technological developments. For significant changes, you will be notified at your registered mobile number or email.

If you have any questions or complaints about this policy, please contact our customer support team. Our email: [email protected]

To learn more about us, visit our About Us page, which contains information about the organisation's background and values.